Privacy Policy

Last updated: March 2026

Who We Are

BADA freedive & tour operates private freediving and snorkeling tours from Koh Samui, Thailand. This privacy policy explains how we collect, use, and protect your personal information when you use our website or book a tour with us.

Contact: badafreediving@gmail.com

Information We Collect

When you book a trip or contact us, we may collect:

  • Your name, email address, and phone number
  • Your preferred trip dates and group size
  • Payment information (processed securely through Stripe)
  • Any special requests or dietary requirements you share with us

We also collect anonymous usage data through Google Analytics to understand how visitors use our website.

How We Use Your Information

  • To process and confirm your booking
  • To send you trip details, pre trip information, and post trip follow up
  • To respond to your questions and requests
  • To improve our website and services

We will never sell your personal information to third parties.

Payment Processing

All payments are processed through Stripe, a PCI compliant payment processor. We do not store your credit card details on our servers. Stripe's privacy policy applies to all payment transactions.

Cookies and Analytics

We use Google Analytics (GA4) to collect anonymous data about website usage. This includes pages visited, time on site, and referral sources. You can opt out of Google Analytics by installing the Google Analytics opt out browser extension.

We also use essential cookies to remember your language preference on this website.

Email Communications

If you book a tour, you will receive transactional emails related to your booking (confirmation, pre trip details, post trip follow up). These are not marketing emails and are necessary for delivering our service.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of any non essential communications

To exercise any of these rights, email us at badafreediving@gmail.com.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.